NOMINATIONS INVITED FOR – Workshop on Strengthening Management Representatives (MR) Skills : Compliance to Excellence 27 – 29 August , 2008 : Indore
The Management Representative (MR) is expected to play a key role in the development and maintenance of the Quality Management System of an Organization. The ISO 9001 Standard places multi dimensional responsibilities on the MANAGEMENT REPRESENTATIVE (MR) which includes establishing, implementing and maintaining the quality system, infusing customer orientation in the organization and keeping the system dynamic through continuous tracking of achievement levels. The unspecified responsibilities of a MR extend manifold and, in effect, he assumes a pivotal role in the journey towards continual improvement and excellence. In order to critically assess the roles and responsibilities of MRs, the CII – IQ Industry is organizing a three-day Workshop on “Strengthening Management Representative (MR) Skills: Compliance to Excellence” on 7-9 August 2008 at Indore
The workshop aims to provide valuable inputs to Management representatives for leveraging the existing management systems set up to building on a modern excellence driven model through strategic planning, closing the quality gaps, integration of systems, and new approaches for managing quality. A critical aspect is the strengthening of working relationship of the MR with the Top Management and his peers which is vital to facilitate synergy in the quality drive. The programme covers process mapping, strategic quality planning, objectives setting, management of internal audits and management reviews through interactive sessions and hands on workshops. A special session will cover the recent developments relating to the proposed revisions of ISO 9001 and ISO 9004 expected to be published in 2008/09 that will serve as an advance alert for the participants and give them the advantage of early beginners. The programme is highly beneficial for individuals functioning as MR in their organizations and for those who are deputizing for them.
Workshop objectives:
To critically understand the MR’s role in discharging his functions
To enhance abilities of persons functioning as MRs with the overall objective of increasing effectiveness of the Quality system
To improve system integrity –adding value in facing customers and auditors
To leverage the QMS baseline for moving towards organizational excellence
To develop skills for deployment of strategic quality goals
To learn how to use organizational maturity assessment tools
To understand the approach for systems integration
The workshop shall be conducted using lectures, group-work and case studies.
CII-Institute of Quality will give the participants a course completion certificate upon successful completion of the three-day training programme.
The Workshop is conducted by senior and highly experienced faculty members who have been associated with management systems deployment, assessment and training for more than 15 years. The previous workshops have received exceptional feedback from the participants which confirms that participation has indeed been rewarding and value adding to the participants.
While the workshop primarily addresses management Representatives, those assisting the MR function would also be equally benefited.
We hope that you will take advantage of this unique course by sending nominations. Since seats are limited to 20, may I request you to forward your nominations at the earliest?
Please do get in touch with us if you require any further information or clarification regarding the programme.
We look forward to your early response.
Kind regards,
Yours sincerely,
P Girish
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For Registration OR more details please contact on below numbers
Raj Kuldeep Yadav
CII Institute of Quality
+91 – 98456 20972
Email : [email protected]
Confederation of Indian Industry
Bharat Nagara, 2nd Stage, Magadi Main Road
Vishwaneedam Post
Bangalore – 560 091
Tel: 080 – 2328 6085 / 7690 / 9391
Fax: 080 – 2328 9388 / 2358 0314
www.cii-iq.in
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