CII SERVICES CONCLAVE
India’s Demographic Dilemma: Talent Challenges for Services Sector
4 December 2008: Hotel Intercontinental, Barakhamba Avenue, C.P., New Delhi
The services sector has been the catalyst of India’s growth since liberalisation. But this sector, which has benefited due to India’s abundance of manpower and wealth of talent, is going to face a fresh set of challenges. The same talent that has driven the services boom is getting scarce. The massive expected demand in services is unlikely to be met if the supply of skilled labour continues at current levels. This ‘talent gap’ would have huge consequences for the services sector and has the potential to be a dampener to the India growth story by as early as 2012.
Four ‘Sunrise’ high growth sectors: Information Technology (along with ITeS), Banking, Retail and Healthcare are all going to face a massive talent crunch over the next five years. CII-BCG report on Talent Gap in Services Sector tries to address the specific challenges faced by each of these sectors. At a broader level, policy interventions in both mainstream and vocational education are the need of the hour. These measures, some of which are highlighted in the report, are needed to meet the short term exigencies faced by the services industry. But perhaps more importantly, some of these structural changes are essential for the continued success of India’s growth story.
Against this backdrop, the CII Services Conclave is being organized with the theme “India’s Demographic Dilemma: Talent Challenges for Services Sector” on 4 December 2008 at Hotel Intercontinental, New Delhi. Some of the discussion topics at the Conclave would be:
• India’s Demographic Dilemma: Talent Challenges for Services Sector
• Best practices in addressing Talent Gaps
• Need for Vocational education and role of Public Private Partnership
• Growth Opportunities for Services Industries in the new Global Economic Environment
The CII-BCG report on Talent Gaps in Services Sector would be launched at the Conclave.
Confirm your participation for this Services Conclave 2008 through the enclosed Reply Form to enable us to reserve your seat in advance. Your presence would add great value to the Conclave. The Conclave programme is attached for your ready reference.
For further details contact;
Kris Gopalakrishnan
CEO and Managing Director
Infosys Technologies Ltd. &
Chairman, CII Services Council
Confederation of Indian Industry
23 Institutional Area, Lodi Road
New Delhi – 110 003
Tel: +91-11-2465 3006/ 2462 9994-7 ( Extn. : 384)
Fax: +91-11-2461 5693