Automation of Central Excise and Service Tax (ACES)

Members of the trade and public are hereby informed that the Central Board of Excise & Customs has developed a new software application called Automation of Central Excise and Service Tax (ACES), which aims at improving tax-payer services, transparency, accountability and efficiency in the indirect tax administration. ACES is rolled-out in Goa Commissionerate on 18/12/2009. ACES aims at automating all major processes in Central Excise and Service Tax through a workflow-based application. It will replace the current applications of SERMON, SACER, SAPS, STREMS, used in Central Excise and Service Tax for capturing returns and registration details of the assessees. Using the ACES application, the users will be able to take registration online, electronically file statutory returns, claims, intimations and permissions, refunds and requests for provisional assessment, view and track the status of their documents online. Besides, they will also get business related alerts/messages.

New Assessee needs to log onto the system, through internet at

In case of any difficulty in accessing or using the ACES Application, assessees can seek help of the ACES Service Desk by sending e-mail to [email protected] or calling up national toll free number 1800 425 4251 on any working day from Monday to Friday between 9 AM and 7 PM.
Posted in News.