CII SERVICES CONCLAVE
India’s Demographic Dilemma: Talent Challenges for Services Sector
4 December 2008: Hotel Intercontinental, Barakhamba Avenue, C.P., New Delhi

The services sector has been the catalyst of India’s growth since liberalisation. But this sector, which has benefited due to India’s abundance of manpower and wealth of talent, is going to face a fresh set of challenges. The same talent that has driven the services boom is getting scarce. The massive expected demand in services is unlikely to be met if the supply of skilled labour continues at current levels. This ‘talent gap’ would have huge consequences for the services sector and has the potential to be a dampener to the India growth story by as early as 2012.

Four ‘Sunrise’ high growth sectors: Information Technology (along with ITeS), Banking, Retail and Healthcare are all going to face a massive talent crunch over the next five years. CII-BCG report on Talent Gap in Services Sector tries to address the specific challenges faced by each of these sectors. At a broader level, policy interventions in both mainstream and vocational education are the need of the hour. These measures, some of which are highlighted in the report, are needed to meet the short term exigencies faced by the services industry. But perhaps more importantly, some of these structural changes are essential for the continued success of India’s growth story.

Against this backdrop, the CII Services Conclave is being organized with the theme “India’s Demographic Dilemma: Talent Challenges for Services Sector” on 4 December 2008 at Hotel Intercontinental, New Delhi. Some of the discussion topics at the Conclave would be:

• India’s Demographic Dilemma: Talent Challenges for Services Sector
• Best practices in addressing Talent Gaps
• Need for Vocational education and role of Public Private Partnership
• Growth Opportunities for Services Industries in the new Global Economic Environment

The CII-BCG report on Talent Gaps in Services Sector would be launched at the Conclave.

Confirm your participation for this Services Conclave 2008 through the enclosed Reply Form to enable us to reserve your seat in advance. Your presence would add great value to the Conclave. The Conclave programme is attached for your ready reference.

For further details contact;
Kris Gopalakrishnan
CEO and Managing Director
Infosys Technologies Ltd. &
Chairman, CII Services Council
Confederation of Indian Industry
23 Institutional Area, Lodi Road
New Delhi – 110 003
Tel: +91-11-2465 3006/ 2462 9994-7 ( Extn. : 384)
Fax: +91-11-2461 5693

CII-ITC Centre of Excellence for Sustainable Development is organising “3rd Sustainability Summit: Asia 2008” COMPETITIVENESS REDEFINED
11-12 December 2008: Hotel InterContinental The Grand, New Delhi

The current financial crisis and economic slowdown has left businesses and governments scrambling for solutions to remain afloat, redraw plans, redo strategies, and redirect resources. Together with climate change, terrorism, and poverty-induced threats, the existing designs of institutions that act as guardians, drivers and protectors of human society are being constantly challenged.

Unless businesses and governments innovate to low-carbon and sustainable growth, they will cease to remain competitive. The new form of competitiveness is to derive profitability and efficiency from being sustainable to the core. This entails a new perception of competitiveness that can create the possibility for sustainable development and long-lasting competitiveness.

Difficult economic slowdown periods offer opportunities to improve resource efficiency, reduce fossil-fuel dependency, partner with key stakeholders, reduce costs and make more profits.

With this backdrop, the CII-ITC Centre of Excellence for Sustainable Development and Development Alternatives embarked on an annual Sustainability Summit to seek to answer a fundamentally universal question: what should businesses and governments do to remain competitive and emerge stronger towards the end of the current economic and environmental crisis?

The focus areas under the theme this year are Innovation, Climate change, Corporate sustainability management in Indian companies, Corporate governance, Sustainable livelihoods and Green construction.

Nominate your senior colleagues to attend the 3rd Sustainability Summit: Asia-2008 scheduled on 11 – 12 December 2008 at the Hotel InterContinental The Grand, New Delhi. The delegate fee structure and participation procedure is given in the registration form available at GSIA office.

For any further details contact:
Seema Arora
Principal Counsellor & Head
CII-ITC Centre of Excellence for Sustainable Development
2nd Floor, Thapar House, 124, Janpath, New Delhi 110 001
Tel.: 91 11 4150 2304 / 2301 – 02, Fax: 91 11 4150 1924 / 25
Email: [email protected]
Website: www.sustainabledevelopment.in

CII is organising “CII SERVICES CONCLAVE”
India’s Demographic Dilemma: Talent Challenges for Services Sector
4 December 2008: Hotel Intercontinental, Barakhamba Avenue, C.P., New Delhi

The services sector has been the catalyst of India’s growth since liberalisation. But this sector, which has benefited due to India’s abundance of manpower and wealth of talent, is going to face a fresh set of challenges. The same talent that has driven the services boom is getting scarce. The massive expected demand in services is unlikely to be met if the supply of skilled labour continues at current levels. This ‘talent gap’ would have huge consequences for the services sector and has the potential to be a dampener to the India growth story by as early as 2012.

Four ‘Sunrise’ high growth sectors: Information Technology (along with ITeS), Banking, Retail and Healthcare are all going to face a massive talent crunch over the next five years. CII-BCG report on Talent Gap in Services Sector tries to address the specific challenges faced by each of these sectors. At a broader level, policy interventions in both mainstream and vocational education are the need of the hour. These measures, some of which are highlighted in the report, are needed to meet the short term exigencies faced by the services industry. But perhaps more importantly, some of these structural changes are essential for the continued success of India’s growth story.

Against this backdrop, the CII Services Conclave is being organized with the theme “India’s Demographic Dilemma: Talent Challenges for Services Sector” on 4 December 2008 at Hotel Intercontinental, New Delhi. Some of the discussion topics at the Conclave would be:

• India’s Demographic Dilemma: Talent Challenges for Services Sector
• Best practices in addressing Talent Gaps
• Need for Vocational education and role of Public Private Partnership
• Growth Opportunities for Services Industries in the new Global Economic Environment

The CII-BCG report on Talent Gaps in Services Sector would be launched at the Conclave.

A copy of the programme & reply form is available at GSIA office.

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CII – Sohrabji Godrej Green Business Centre is organising “Energy Summit 2008”, a flagship event from 8 – 10 December 2008 at Chennai Trade Centre, Chennai.

Coinciding with the above international event, the following programme are being organized to bring in the latest world wide Green Building practices with emphasis on the LEED Rating System.

Training programme on LEED India for new construction
Green building Mission
The LEED India training is an unique opportunity for the Architects, Builders, contractors, Governments Agencies, Consultants, and other stake holders to update their skills and expertise in designing green buildings.

The Green Building Mission is an unique opportunity for the delegates to take a tour of the Green Buildings and have a direct feel of concept and process.

You may kindly confirm your participation through the registration form available at GSIA office, 4th Floor, GIDC House, PAtto Plaza, Panaji-Goa.
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CII has intimated vide email dated 21st Nov. 2008 about organising
‘India – The Big Picture’ Conference
22 November 2008, Grande Sala, Cidade de Goa, Goa, India

“New Dreams, New Directions”
The Confederation of Indian Industry (CII) has been driving several initiatives to promote the Indian Entertainment industry under India-The Big Picture brand. To facilitate the growth and development of the Indian Film Industry, we have been organizing the Annual Conference: India–The Big Picture in partnership with the Ministry of Information & Broadcasting, concurrent to IFFI in Goa for the last 4 years.

The Conference, over the years, has been able to project India as a shooting destination, promote the strength of the Indian Film Industry, and bring to light the issues, trends and new developments of this industry.

This year, the Conference is scheduled on 22nd November 2008 (Saturday), at Resort Cidade de Goa, Goa and coincides with the 39th International Film Festival of India (IFFI).

Some of the key areas that the Conference will focus on will be innovation in entertainment, digital revolution, new technologies & emergence of new revenue streams in the Entertainment industry. The Conference will provide a platform to project India as a global platform for Entertainment Business and will bring forth participation of film producers, exhibitors, distributors, post-production companies, film institutes, film funding bodies, venture capitalists, marketing and communication strategists and industry leaders.

A programme outline and reply form are available at GSIA office.

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Power – Q: 2008 – National Seminar cum Exposition on Power Quality & Reliability

* Harmonics
* Power Quality Standards
* Reliable Power Generation
* System Reliability
* Power Monitoring
* Energy Conservation and Automation

21- 22 November 2008, Venue: Hotel Le Meridian, New Delhi

CII has informed about organising National seminar cum exposition on Power quality and reliability, Power – Q: 2008 to be held at New Delhi on 21-22 November 2008 which is getting excellent response from industry.

This seminar is a sequel to Power Q: 2007 held at New Delhi which attracted more than 150 participations from across the length and breadth of the country and from all the sectors of manufacturing industries.

This time also we have received excellent response in terms of participations and speakers.

Sponsors like Crompton Greaves Ltd, BHEL and speakers from different organizations like Amtech Electronics Ltd, Rockwell Automation, Honeywell India, Danfoss Industries, Conzerv Systems, Ministry of Defence, NN Projects, Cummins India Ltd, and Thermax Limited etc are going to present very good topics in the presentation.

Program details of the seminar with topics of the presentation are available for your reference at GSIA office.

Contact the undersigned for any further information & participation:
Sanjay Namdeo
CII – L M Thapar Centre for Competitiveness
Confederation of Indian Industry (NR)
Block – 3, Sector – 31/A, Chandigarh – 160030
Phone-09915593898, 91-172-5080784(D), 2666517/18/19
Fax-91-172-2606259

OR Logon to www.ciicfc.org/www.ciionline.org/northern

Confederation of Indian Industry
CII – L M Thapar Centre for Competitiveness for SMEs is organising

SIX SIGMA BLACK BELT CERTIFICATION COURSE
December 08 – June 09: Venue- CII Northern Region Head Quarters, Chandigarh
First Module: 15-17 December, 2008

Six Sigma & Competitiveness

“One in hundred, workforce of an organization should be Six Sigma Black Belt”

Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving towards six standard deviations between the mean and the nearest specification limit) in any process — from manufacturing to transactional and from product to service. The fundamental objective of the Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction through the application of Six Sigma improvement projects

As committed to enhance the global competitiveness of Indian industry, CII – L M Thapar Centre for Competitiveness is organizing fourth batch Six Sigma Black Belt Certification Course form December, 2008 to June, 2009 at CII Northern Region Head Quarters, Sector-31-A, Chandigarh.

CII invites you to take the advantage of this opportunity by nominating concerned Executives from your organization through the Registration Form(available at GSIA office).

For further details contact
Mr Harinder Jeet Singh
Head
CII – L M Thapar Centre for Competitiveness
Confederation of Indian Industry, Sector 31-A, Chandigarh 160 030
Tel: 0172-5080784 (D), 5080781
Fax: 0172-2606259, 2614974
E mail: [email protected]
Website: www.ciicfc.org

National Conclave on “Financing The Future Giants” – Exploring Opportunities and Adding Value on 26th – 27th November 2008 at Hotel Shivalik View, Chandigarh, INDIA

With a sustained annual growth rate of 8%, the Indian economy is perhaps in its best form since Independence. The SME sector has become a backbone of the Indian economy. This sector accounts for 95 per cent of the industrial units and is contributing about 40 per cent of the value addition in the manufacturing sector, nearly 80 per cent of the manufacturing employment and about 35 per cent of exports. More than 32 lakhs units are spread over the country producing about 7,500 items and providing employment to more than 400 lakh persons

GDP growth rate 8-9 % $ 1084.75 billion *
Share of SME 22-25% $ 271.88 billion *
*Projected figures for year 2010

In India, SME sector is the second largest manpower employer, after agriculture and the output from the SME sector alone constitutes one third of national exports. Within SME, sector serves as a green field for nurturing of entrepreneurial talent and helping the units to grow in to medium and large size.

PE continues to remain largest component of FDI in India. Besides fulfilling the capital need, PE firms add value in the form of exporting experience, knowledge and best practices. Adding managerial capacity in companies that are in need of rejuvenation and intend to compete in the global environment is another value addition by PE firms. Yet, PE firms are faced with difficulties making it challenging for them to invest in India.

With the Indian economy aiming for growth of 9% plus and size of the economy crossing the $1 trillion mark, the SMEs focus has increasingly became vital to act as the new engine of the growth. PE can make important contributions in India’s efforts to achieve world class infrastructure. There is a need for greater understanding of their role and significance.

The Associated Chambers of Commerce and Industry of India (ASSOCHAM), the premier apex body of the Chambers of Commerce of India, has taken initiative to provide an opportunity to discuss issues being faced by SMEs. It will be the Chamber’s endeavor to involve all major players in the market, both at regional and national level by organising a 2-day conclave in Chandigarh on 26th – 27th November, 2008. There will be active participation by the Government of India, Reserve Bank of India, SEBI, Public/Private Banks, Major Private Equity Funds, Venture Capitalists and Investors to name a few.

The proposed conference intends to culminate in succinct articulation of all the stakeholders. ASSOCHAM with this foresighted vision holds this very important conference to make India an internationally dominant force and an ideal destination for Investment.

In view of the above, we take this profound opportunity to invite you to be a part (Sponsor / Advertiser / Participant) of this important event and share your views and perceptions with the eminent speakers from Government and Industries. We shall be delighted for your making it convenient to attend the conclave and benefit from the deliberations. The brochure containing all the detail along with the registration form is attached for your ready reference.

For confirmations kindly contact;
D.S. Rawat
Secretary General
ASSOCHAM
ASSOCHAM Corporate Office
1, Community Centre
Zamrudpur, Kailash Colony
New Delhi – 110 048

Tel : 011-46550555
Fax: 011-46536482 / 81

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CII is organising National Seminar cum Exposition on Power Quality & Reliability
as follows;

Power – Q: 2008 – National Seminar cum Exposition on Power Quality & Reliability
F Harmonics F Power Quality Standards F Reliable Power Generation
F System Reliability F Power Monitoring F Energy Conservation and Automation
21- 22 November 2008, Venue: Hotel Le Meridian, New Delhi

Power Quality and Reliability
Power Quality and reliability is the key to successful delivery of quality product and operation of an industry. It is now even more critical to the industry because of the increasing application of electronic loads and electronic controllers which are sensitive to the quality of power supplied. These can have serious economic consequences and cost business millions of rupees each year in revenue loss, process improvements, and scrapped product.

CII – L M Thapar Centre for Competitiveness for SMEs organised PowerQ: 2007 at New Delhi which got huge applause from the industry.

Enthused with the success of past POWERQ and on demand from the industry, the Centre is again organizing PowerQ: 2008, a two day National Seminar cum Exposition at, Hotel Le-Meridian, New Delhi on 21-22 November 2008.

Please contact undersigned for any further information & participation:
Arpit Bejwalkar
Confederation of Indian Industry
CII – L M Thapar Centre for Competitiveness
Sector 31-A, Chandigarh 160 030
Tel: 0172-2607228, 2605868
Fax: 0172-2606259, 2614974
Mobile: 09876449717
Email: [email protected]
website: www.ciicfc.org

For Further details, Logon to www.ciicfc.org/www.ciionline.org/northern

Our Services:-
Ø Services (Energy Audit & Mgmt. / TQM / TCM / HR/ Corrosion Audit)
Ø Competitiveness Cluster
Ø In House Training Programmes (TQM / TCM / Energy Audit & Mgmt. / HR)

CIIs Forthcoming Programs:
Power Q: 2008: Seminar cum Exposition on Power Quality & Reliability
21-22 November 2008: Hotel Le-Meridien, New Delhi

Corrosion Management Summit
11-12 November 2008: Hotel InterContinent, Andheri, Mumbai

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Workshop on Business Process Management: 3 – 4 December 2008: New Delhi

In today’s globally competitive world Business Process Management has become a necessary tool to improve competitiveness of an organization. Process mapping is a proven analytical and communication tool intended to help organizations improve their existing processes or to implement a new process-driven structure in order to re-engineer their business processes. Organizations worldwide are using the technique to improve their bottom lines.

The 2-day Workshop on “Business Process Management” will help the participants to understand the relevance of the technique for their organizations, and significantly improve bottom line business performance by focusing on processes at different levels in order to satisfy and generate increasing value for customers and other stakeholders.

To address all these issues, the CII Institute of Quality (IQ) is organizing a two-day Programme on this subject on 3 – 4 December 2008 at New Delhi.

Course contents: The course would include, among other relevant inputs

Process Management
Relevance & Importance of Process Management for Sustained Competitiveness
Process Management and Business Excellence
Process Management and Quality Management System
Process Management and Daily Work Management
Process Management and Benchmarking
Process Mapping Fundamentals & Methodologies
Implementing Process Management to maximize Competitive Advantage

For Whom :
The target audience who can benefit from this programme include senior management people from different disciplines such as Business Excellence, Strategic Planning, Marketing, Business Development, Line Function, Business Unit, SBU’s etc

The participants will be given a course completion certificate by CII Institute of Quality upon successful completion of the two-day training programme.

The registration details and the Reply Form are available at GSIA office for reference and use.

Faculty Profile
Mr. Sanjib K Dutta is a Mechanical Engineer from Jadavpur University and Post Graduated in Business Management from Indian Institute of Management Calcutta. He is graduated in Operational Research from Operational Research Society of India.

Mr. Dutta is a Registered Lead Auditor for ISO 9001: 2000 and an Assessor for CII EXIM Business Excellence Award. He obtained professional training in the areas Total Quality Control from JUSE, Japan, Assessor Training for Business Excellence from EFQM, Daily Work Management, Business Planning from AOTS, Japan, and Assessor Training for QS 9000 from AIAG, USA.

Mr. Dutta started his career in Hindustan Motors and worked in different disciplines like Marketing, Quality and MIS for around 7 years. He headed the quality function of IFB Industries Limited for 2 years.

Currently is a Principal Counsellor in CII Institute of Quality at Bangalore and operating from Eastern Region. His present responsibilities include Training and Consultancy in the areas of Business Excellence, Strategic Quality Management, New Product Development, Quality Management System and Tools and Techniques (e.g. SPC, DOE).

Mr. Dutta has published/ presented various papers in National / International journals and conferences.

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For further clarifications please contact:
AMITABH VYAS
Confederation Of Indian Industry
CII – Institute of Quality
Plot No. 249 – F, Sector 18,
Udyog Vihar, Phase IV,
Gurgaon – 122015, Haryana
Tel: 0124 – 4014051 / 4309947(D) / 4014060-67
Fax: 0124 – 4014051
Mobile No. 91-9873016260
Email: [email protected] / [email protected]
Website: www.cii-iq.in
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